This Privacy Policy applies to Manvitha Mana Oori Ruchulu Veg And Non Veg, a family restaurant located at National Highway 16, Gudur, Andhra Pradesh 524410, India. We operate the website nellorefamilyrestaurant.com (the "Site").

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices, please contact us using the details in Section 10.

When you submit a reservation or enquiry through our website, we collect personal information you voluntarily provide, including your name, phone number, email address, and the details of your request (such as date, time, number of guests, and any special requirements).

When you place an order through our website, your order details (items, quantities, delivery address, and contact number) are transmitted to us via WhatsApp. By placing an order, you consent to this transmission.

We automatically collect non-personal information such as your browser type, device type, pages visited, time spent on the Site, and approximate geographic location through Google Analytics (GA4) and standard web server logs. This data is collected in aggregate and is not linked to your identity.

We use the information you provide to respond to your reservation requests, process your orders, and follow up on your enquiries. We may contact you by phone or WhatsApp to confirm your booking or order.

We use analytics data (collected via Google Analytics) to understand how visitors use our Site, improve our content and services, and measure the effectiveness of our online presence. This data is processed by Google in accordance with Google's Privacy Policy.

We do not use your personal information for unsolicited marketing communications without your explicit consent.

Our website uses cookies — small text files stored on your device — to improve your browsing experience and to enable analytics. We use Google Analytics cookies (such as _ga and _gid) to collect anonymised usage data.

A cookie consent banner is displayed on your first visit. Analytics cookies are only set after you provide consent. You may withdraw consent at any time by clearing your browser cookies or adjusting your browser settings. Disabling cookies may affect certain features of the Site.

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

We use the following third-party services that may process your data: Google Analytics (website usage analytics), Google Maps (location display), and WhatsApp (order transmission). Each of these services operates under its own privacy policy.

We may disclose your information if required by law or to protect the rights, property, or safety of Manvitha Mana Oori Ruchulu Veg And Non Veg, our customers, or others.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Reservation and enquiry data is typically retained for up to 12 months. Order data transmitted via WhatsApp is subject to WhatsApp's own data retention policies.

You have the right to request access to the personal information we hold about you, to request correction of inaccurate data, or to request deletion of your data where we have no legal obligation to retain it.

You also have the right to object to or restrict our processing of your personal data, and to withdraw any consent you have previously given. To exercise any of these rights, please contact us using the details in Section 10.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS to encrypt data in transit.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You provide your information at your own risk.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Manvitha Mana Oori Ruchulu Veg And Non Veg, National Highway 16, Gudur, Andhra Pradesh 524410, India. Phone: +91 99082 52171. Email: [email protected]